GREAT customer service from Stacey when I inquired about purchasing a system for upcoming hip replacement surgery. Stacey was SUPER helpful in explaining plus made sure I received everything I needed prior to surgery. I HIGHLY recommend this product. I purchased the Kodiak, Intelli-flo hip pad as well as the Intelli-flo knee pad. I'm likely needing knee replacement soon, so am prepared now. It worked beautifully in recovering from hip surgery.